How to Order Our Custom Grillz

gold grillz

HOW TO ORDER OUR CUSTOM GRILLZ


We understand buying any fine jewelry is considerate and lengthy, so our team is committed to provide you a simple, fast, and secure process for your great experience shopping with us.

 

  • Step 1: You consider before purchasing
    • You ensure to read and understand all our policies and product description of a grill set that you want to order. (Be clear about a grill position, a number of pieces, a material type, or dipping option)
  • Step 2: You place your order
    • After carefully picking all your order requests (i.e. type of gold, color, number of teeth, top and/or bottom,...), you proceed to make your payment via our secured and protected system.
  • Step 3: We ship DIY mold kits to your address / welcome you directly to our store for molding.
    • After you make your payment, we will confirm with you via email and deliver DIY mold kits to your address within a FREE 2-day shipping.
    • If it is convenient for you, you can choose the option of coming to our store for molding. Just walk in and tell any of us about your order number (starts with # in the confirmation email), your full name and phone number. No appointment or call-in needed. This is the fastest way!
  • Step 4: You send your molds back to us
    • We believe you can easily make molds of your teeth by following our instruction. After that, you can ship your molds back to our address below:
         Grillz Jewelry by T&H Jeweler
  159 Sharpstown Center, #150C
  Houston, Texas 77036
  • Step 5: We confirm the receipt of your molds
    • After receiving your molds, we will immediately inform you via email/call/text regardless of whether or not your molds work. 
    • If all of your molds are not usable, we will ask you to purchase another set of mold kits and start from step 3 again.
    • If your molds work, then Great! We will still let you know.
  • Step 6: We make and deliver your finished grill(z) to your address
    • After receiving your usable molds, we instantly start our custom process for your grill(z) within 3 days maximum and then deliver final product(s) to you. Shipping time varies due to your location.
    • If you choose to pick up your order at our store, we will contact you when your order is ready.

    If you have any questions/concerns, please do not hesitate to contact us at info@grillzjewelry.com


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